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Returns & Cancellations

Artisans of Barossa will only ship wine purchased through this site within Australia. For all international inquiries please contact tastingroom@artisansofbarossa.com for more information on international freight rates.

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer contact us to discuss the issue and make arrangements for replacements. We are unable to raplace or refund wine that is ordered in error. Please send an email to tastingroom@artisansofbarossa.com to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 08 8563 3935 for return instructions.